Our Privacy Policy

The Investigative Interview Institute (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.thecognitiveinterview.com (the “Site”), register for courses, or interact with our services.

By using this Site, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

A. Personal Information You Provide

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We may collect personal information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Billing information

• Professional or organizational details

• Course registration information

• Messages submitted via contact forms

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B. Automatically Collected Information

When you access our Site, we automatically receive certain data, including:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent

• Referring/exit pages

• Cookies and tracking technologies (explained below)

C. Payment Information

Payments are processed through trusted third-party providers.
We do not store or have access to your full credit card details.

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2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services and courses

• Process registrations and payments

• Send confirmations, updates, and course-related information

• Improve website functionality and user experience

• Respond to questions or customer support inquiries

• Send newsletters, announcements, and promotional materials (you may opt out at any time)

• Ensure website security and prevent fraud

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3. Sharing Your Information

We may share your information only in the following situations:

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A. Service Providers

With trusted third-party vendors that help operate our Site and deliver services (e.g., payment processors, email platforms, analytics tools).

B. Legal Requirements

If required by law, subpoena, or government request.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale.

We do not sell or rent your personal information to third parties.

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4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve website performance

• Analyze usage data

• Support marketing efforts

• Store user preferences

You can disable cookies in your browser settings, but some features may not function properly.

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5. Data Retention

We retain your information only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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6. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

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7. Your Rights and Choices

You may:

• Request access to your personal information

• Request corrections or updates

• Request deletion where applicable

• Opt out of marketing communications at any time

• Disable cookies through your browser

To make any request, contact us at: info@thecognitiveinterview.com

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8. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for the content, privacy practices, or security of those sites.

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9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from children.

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10. International Users

If you access our Site from outside the United States, you acknowledge that your information may be stored or processed in the U.S.
(If needed, I can add full GDPR sections.)

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised effective date.

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12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

The Cognitive Interview Institute
info@thecognitiveinterview.com