Last Updated: December 1, 2025

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Welcome to The Investigative Interview Institute (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of https://www.thecognitiveinterview.com (the “Site”) and any courses, products, consulting, keynote presentations, or services provided through our Site (collectively, the “Services”).

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By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

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1. Use of the Website

You agree to use this Site only for lawful purposes and in compliance with all applicable federal, state, and local laws, including those of the State of Indiana.

You may not:

• Interfere with or disrupt the Site’s functionality

• Attempt to gain unauthorized access to servers, systems, or user data

• Copy, distribute, or modify any materials without permission

• Use the Site for fraudulent, harmful, or unauthorized purposes

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2. Intellectual Property

All content on this Site—including text, graphics, logos, course materials, videos, trademarks, and The Veritas Method©—is the exclusive property of The Cognitive Interview Institute or its licensors.

You may not:

• Reproduce, distribute, or publicly display any materials without written permission

• Share, sell, or redistribute course materials or login credentials

• Claim ownership of any proprietary methods, training processes, or intellectual property

Violation may result in termination of access and potential legal action.

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3. Course Registration and Access

When registering for a course, keynote, or training program, you agree to:

• Provide accurate and complete information

• Not share your login credentials with others

• Use the materials only for personal or organizational training purposes

We reserve the right to deny or revoke access if misuse or violations occur.

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4. Payments and Refunds

All payments must be made at the time of purchase unless otherwise arranged in writing.

Refund Policy:
Refunds are not issued as cash. Instead, refunds are provided as credits toward future courses, in accordance with our posted refund policy.

Credit amounts, eligibility, and expiration may vary depending on the program.

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5. Disclaimer of Warranties

Our Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee that:

• The Site will be error-free, uninterrupted, or secure

• Course materials will meet your professional or organizational requirements

• Third-party tools or integrations will function without issues

Training content is educational in nature and not a substitute for legal, psychological, or professional advice.

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6. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services.

• Our total liability for any claim shall not exceed the amount you paid for the applicable course or service.

This limitation applies to claims involving negligence, contract, tort, or any other legal theory.

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7. User Conduct and Responsibilities

You agree not to:

• Misrepresent your identity or credentials

• Record, reproduce, or broadcast course content without permission

• Harass, harm, or disrupt other participants, instructors, or staff

We reserve the right to remove anyone violating these expectations.

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8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for:

• Their content

• Their privacy practices

• Any losses or damages related to their use

Use third-party sites at your own risk.

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9. Privacy

Use of the Site is also governed by our Privacy Policy, which explains:

• What information we collect

• How it is used

• How it is protected

Your continued use signifies acceptance of the Privacy Policy.

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10. Accessibility

We are committed to making our Site and content accessible.
Please refer to our Accessibility Statement for more detail.

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11. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.

Any disputes shall be resolved in the state or federal courts located in Indiana.

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12. Changes to These Terms

We may update or modify these Terms at any time.
Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Site after changes constitutes agreement to the updated Terms.

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13. Contact Information

If you have questions about these Terms, please contact:

The Investigative Interview Institute
Email: info@thecognitiveinterview.com
Phone: 574-320-8726
Address: Available upon request

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