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Accessibility Statement

This statement was last updated on January 1, 2026.

We at The Investigative Interview Institute (The Geiselman Group) are working to make our site thecognitiveinterview.com accessible to people with disabilities.

What web accessibility is

The Investigative Interview Institute is committed to ensuring digital accessibility for people of all abilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to ensure our website and online learning platforms are inclusive and usable.

Accessibility on this site

We have adapted this site in accordance with WCAG 2.0 / 2.1 / 2.2  guidelines, and have made the site accessible to the level of AAA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also provided the ability to contact us directly to assist with any issues.

Our Commitment

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which explain how to make web content more accessible for people with disabilities, including individuals with:

  • Visual impairments

  • Hearing impairments

  • Motor or mobility limitations

  • Cognitive or learning disabilities

We also aim to comply with applicable state and federal laws, including the Americans with Disabilities Act (ADA) and the Indiana Civil Rights Laws that protect equal access to services and public accommodations.

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Accessibility Features on Our Website

To support accessibility, our website includes:

  • Screen-reader compatibility

  • Keyboard navigation support

  • Alternative text for meaningful images

  • Clear, descriptive link text

  • Adjustable text size via browser settings

  • High-contrast visibility on core elements

  • Responsive design for a variety of devices

We regularly conduct internal reviews and work with accessibility tools to identify and correct barriers to access.

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Ongoing Improvements

We recognize that accessibility is an ongoing effort. As we continue to expand our content, including online training and professional development courses, we will:

  • Review and improve accessibility in new content

  • Train staff and contractors on accessibility best practices

  • Respond promptly to user feedback

  • Prioritize accessibility fixes when issues are identified

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Third-Party Content

While we strive to ensure full accessibility on our site and learning portals, some third-party links, software, or embedded tools may not fully meet WCAG standards.
We encourage users to contact us if they encounter any issues so we can provide accessible alternatives when possible.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or require assistance accessing information or services, you may contact us in any of the following ways:

Email: info@thecognitiveinterview.com
Phone: 574-320-8726
Mailing Address: Available upon request
 

We will respond to accessibility concerns within 5 business days.

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Compliance Status

We are actively working toward conformance with WCAG 2.1 Level AA. Some content may partially conform as improvements are ongoing.
We will continue updating this statement as our accessibility efforts evolve.

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Date of Last Review

This statement was last reviewed on January 1, 2026.

Accessibility arrangements in the organization

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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